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Return, Shipping & Policies

All pricing is in Canadian dollars. If you shop from the USA and prefer to pay in USD you will pay the exchange rate equivalent to the Canadian pricing.

Shipping Policy - Orders are processed within 48 hours after payment has been received. We normally ship via Canada Post within 3-7 business days after receiving your order, unless there is an unexpected delay. For international orders, please email us your address and we will send you a shipping quote.

Shipping costs within Canada and the US are as follows:


Total purchase Shipping
Express Shipping
0.01 - 49.95 $14.95 39.95
49.96 + $19.95 49.95

Local pickup in Coquitlam, B.C. is available.

Same day local delivery is available within Greater Vancouver by Uber. Order must be placed by 11 am. Upfront pricing is $50. Actual pricing (from $10 - $40+) depends on location from central Coquitlam. We will refund the difference paid from actual cost. 

Return policy - We believe our products are of the highest quality. If you are not satisfied with your purchase, simply return the item in its original, unused condition, with original packaging and tags, within 14 days for an exchange or refund. Customer is responsible for cost of shipping for returned goods. 

Refund policy - Once we receive your return, and determine it has been unused and undamaged, we will credit the appropriate account within 10-14 days. We will also notify you by email when the refund is complete.

Privacy policy - We are committed to respecting your privacy. Any information collected when receiving orders are not shared or sold to any outside parties for any reason.

Bamboobino Terms and Conditions 

We want to ensure that you are delighted with your buying experience at Bamboobino and will strive to exceed your expectations from a product quality and customer service perspective. All businesses have to operate under terms, which serve to clarify the relationship between the business and the customer. These are ours.
The use of the website www.bamboobino.com is governed by the following terms and conditions set out below and in other stated policies on the website. It is important that you note by using this website and/or submitting an order, you indicate your acceptance of and agreement to be bound by the following terms and conditions. Bamboobino reserves the right to amend these terms and conditions at any stage in the future.
In the purchasing of any items from the website, you will be asked to provide personal information, including but not limited to your name, address, email, telephone number and credit card/payment details. You agree that all information provided, will be accurate, complete and up to date. You agree to pay all charges incurred by authorized users of your account and credit card. Additionally you will be responsible for paying any taxes where applicable, and all associated shipping charges for your gift purchase. Bamboobino retains title to all items purchased until payment is received, at which time the title passes to the purchaser.
Special Offers, Discounts and Promotions
We are pleased to be able to provide from time to time, special offers, free shipping, discounts and promotions. Please note that unless expressly stated these preferential terms are all mutually exclusive and cannot be combined in the make up of a purchase.
All purchases within Canada accrue a Goods and Services Tax (GST), of currently 5% (except for nursing pads which is 12%). In deliveries to Nova Scotia, Newfoundland & Labrador and New Brunswick, the Harmonized Sales (HST) of 13% is currently applicable. Please note the taxes are applicable based on the address of the credit cardholder making the purchase.
All content on this website including the elements of design and layout unless otherwise noted is copyrighted material and may not be copied in whole or in part. The content of this site is meant to be used as a shopping resource. Any other use not limited to but including, the reproduction, modification, republication or display of the site is expressly forbidden without the written permission of Bamboobino. 
3rd Party Websites
Any links to third party websites are provided purely for the interest and convenience of the customer and does not imply endorsement of these sites by Bamboobino. We are in no way responsible for the management, running or content of these sites.
Limitation of Liability
You expressly understand and agree that in no event shall Bamboobino, be liable for any damages whatsoever including any direct, indirect, incidental, consequential, special or exemplary damages, and any damages for loss of profits, savings, goodwill or other intangible losses, regardless of whether Bamboobino had been advised of or could have foreseen the possibility of such damages, arising out of or in connection with: (i) the use, inability to use or performance of the website, or any products purchased (ii) any unauthorized access to or modification to any content or transmissions, or (iii) any other matter relating to the website, regardless whether any of the foregoing is determined to constitute a fundamental breach or failure of essential purpose.
If any provision of these terms & conditions be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. These terms and conditions in combination with the other stated policies on the website constitutes the entire agreement between the parties relating to the subject matter herein.
Governing Law
Transactions between Bamboobino and the customer will be governed and construed in accordance with the laws of the Province of British Columbia, without regard to the laws regarding conflict of law. Any litigation regarding this agreement or any transaction between Bamboobino and the customer shall be brought in the provincial or federal courts located in Vancouver, British Columbia, Canada and the customer hereby agrees and submits to such jurisdiction.